We are a growing organization, and thrilled to announce that we are expanding our talented team of Customer Service Representatives for our Dover, NH location.

Our Customer Service Representatives are on the front lines helping our pet parents manage all their pet’s needs and are an essential part of the success of our organization. If you are passionate about helping others and have a deep love for animals, this just might be the perfect role for you!

Why Broadview?

Not only does Broadview take special interest in the growth and development of all of our employees, but we work hard to create and maintain a positive work environment that fosters collaboration and teamwork. We also take great measures to help our employees achieve a healthy work life balance by offering unique schedules that compliment both personal and family requirements.

Broadview Animal Hospital proud to be AAHA accredited, and privately owned and operated by compassionate, and family minded individuals. We provide full-service small animal general medicine, surgery, orthopedic, theriogenology, behavioral, and urgent care services. We are located between the beautiful White Mountains and scenic coastline of New Hampshire. We are proud to have been providing quality care with compassion for nearly 40 years to pet owners of the greater seacoast area.

All of our locations welcome all types of patients in our practices. We see dogs, cats, ferrets, rabbits, reptiles, and pocket pets. We are progressive in our knowledge, techniques, and protocols while maintaining top-notch equipment (cloud-based record system, digital radiography, therapy laser, ultrasound, endoscopy, laparoscopy/arthroscopy, and a new in-house laboratory).

Essential Job Functions:

  • Client education
  • Answer calls
  • Scheduling/rescheduling appointments
  • Problem solving
  • Greet clients
  • Process transactions
  • Communicating with doctors to get answers to pet parent’s questions or concerns
  • Approve online prescriptions
  • Manage client emails
  • Communicate with insurance companies
  • Transfer/intake medical records

Qualifications: (You MUST meet these qualifications to be considered):

  • In order to qualify, you must have a minimum of 2 years of experience in a customer service role in addition to experience working in a veterinary hospital, working as a receptionist or a call center representative for a human medical or dental facility, or working in a doggy daycare/kennel.
  • All candidates must have a high school diploma, or a GED.

Must be proficient in the following skills

  • Excellent customer service skills
  • Superior phone etiquette
  • Able to multitask
  • Patience
  • Strong communication skills
  • Excellent time management skills
  • Able to problem solve
  • Organization

We offer competitive pay, and great benefits such as paid time off, paid sick time, paid holidays, shift differential for any weekend time worked, medical and dental/vision, 401K contributions, a generous employee pet discount, CE allowances, flexible scheduling, wardrobe allowance, and so much more!

We are only considering Full-Time candidates for this role, who meet our required qualifications of experience.

Positions fill up quickly so don’t wait, apply today! We look forward to hearing from you. Please visit www.broadviewvet.com to learn more about us!

 

Job Category: Call Center Receptionist
Job Type: Full Time
Job Location: Dover

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Dover Location

(603) 740-1800

67 Knox Marsh Road
Dover, NH 03820

info@broadviewdover.com

Monday-Friday: 8AM – 6PM
Saturday & Sunday: 8AM – 5PM
Weekend Urgent Care By Appointment.

Milton Location

(603) 652-9661

285 White Mountain Hwy
Milton, NH 03851

info@broadviewmilton.com

Monday-Friday: 8AM – 6PM
Saturday & Sunday: Closed

Rochester Location

(603) 335-2120

134 Ten Rod Road
Rochester, NH 03867

info@broadviewrochester.com

Monday-Friday: 8AM – 6PM
Saturday & Sunday: Closed

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