IMPORTANT COVID-19 INFORMATION

We are excited to welcome clients back into each hospital for appointments. We will continue to offer curbside service as an available option depending on your comfort level. Our top priority is to make sure we keep clients and staff safe.  We are following guidelines from the CDC and State of New Hampshire and restrictions may change on short notice.

• Per CDC guidelines please wear a mask unless you are fully vaccinated.  We have a disposable mask available if you do not have one.
• We have removed the restriction on number of visitors allowed to be present for your pets visit. Children are welcome to be present as well following CDC guidelines.
• Hand sanitizer is available at the entrance to each hospital and throughout the hospital for your use.
  
• We will practice and ask you to practice 6ft social distancing as much as possible.
• Exam rooms will be regularly sanitized between appointments and we ask for your patience and understanding should it cause delay.
• Our hospital lobbies are now open with a limited capacity.  We are limiting our reception counter to one family at a time.  Please wait to enter if a family is currently at the counter.

If you have been around anyone who tested positive (including yourself) for COVID-19 in the last 10 days, do not feel well, have a fever, cough, or shortness of breath please do not enter the hospital.  Please notify us and we will work to accommodate you with a curbside low contact appointment or reschedule as needed.

When you arrive at the hospital please text us at the applicable phone number below from the parking lot and a team member will confirm your choice of curbside vs exam room appointment.  They will also confirm that you are not experiencing any of the symptoms above for COVID-19 or had known exposure in the last 10 days. The team member will then direct you inside hospital.  While waiting outside we ask that you continue to follow 6ft social distancing guidelines. 

We now have telemedicine available as well for existing patients. To learn more about our telemedicine service click here.

To learn more about COVID-19 and how it may impact your pets click here to visit the CDC website about animals.

Please call or text us with any questions. Dover: (603) 740-1800 | Milton: (603) 652-9661 | Rochester: (603) 335-2120

Thank you for your understanding.