IMPORTANT COVID-19 INFORMATION

We are excited to welcome clients back into our hospitals for appointments starting April 1st 2021. We will continue to offer and encourage curbside service as an option. Our top priority is to make sure we keep clients and staff safe.  We are following guidelines from the CDC and State of New Hampshire and restrictions may change on short notice.

• To minimize exposure to both clients and staff we are limiting each visit to no more than one adult owner.
• If you have a larger party or children with you we will need to continue your visit as a curbside appointment.
• Mask will be required to be worn for all clients and staff.  We will have a disposable mask available if you do not have one.
• Hand sanitizer will be provided at the entrance to each hospital to use on your way inside. You will be guided to the exam room directly by the doctor’s technician or assistant.
• We will practice and ask you to practice 6ft social distancing as much as possible.
• Exam rooms will be sanitized between appointments and we ask for your patience and understanding should it cause delay.
• The lobbies in each location will remain closed and all food and prescription pickups will still occur with curbside pickup.

If you have been around anyone who tested positive (including yourself) for COVID-19 in the last 10 days, do not feel well, have a fever, cough, or shortness of breath please do not enter the hospital.  Please notify us and we will work to accommodate you with a curbside low contact appointment or reschedule as needed.

When you arrive at the hospital please text us at the applicable phone number below from the parking lot and a team member will confirm your choice of curbside vs exam room appointment.  They will also confirm that you are not experiencing any of the symptoms above for COVID-19 or had known exposure in the last 10 days. The team member will then meet you outside the hospital and guide you inside.  While waiting outside we ask that you continue to follow 6ft social distancing guidelines. 

We now have telemedicine available as well for existing patients. To learn more about our telemedicine service click here.

To learn more about COVID-19 and how it may impact your pets click here to visit the CDC website about animals.

Please call or text us with any questions. Dover: (603) 740-1800 | Milton: (603) 652-9661 | Rochester: (603) 335-2120

Thank you for your understanding.