IMPORTANT COVID-19 INFORMATION

We are excited to welcome clients back into each hospital for appointments. We will continue to offer curbside service as an available option depending on your comfort level. Our top priority is to make sure we keep clients and staff safe.  We are following guidelines from the CDC and State of New Hampshire and restrictions may change on short notice.

• To minimize exposure to both clients and staff we are limiting each visit to no more than two adult owners.
• If you have a larger party or children with you we will need to continue your visit as a curbside appointment.
• Per CDC guidelines please wear a mask unless you are fully vaccinated.  We have a disposable mask available if you do not have one.
• Hand sanitizer will be provided at the entrance to each hospital to use on your way inside.
  
• We will practice and ask you to practice 6ft social distancing as much as possible.
• Exam rooms will be regularly sanitized between appointments and we ask for your patience and understanding should it cause delay.
• All food and prescription pickups will still occur with curbside pickup to limit number of people in the building.

If you have been around anyone who tested positive (including yourself) for COVID-19 in the last 10 days, do not feel well, have a fever, cough, or shortness of breath please do not enter the hospital.  Please notify us and we will work to accommodate you with a curbside low contact appointment or reschedule as needed.

When you arrive at the hospital please text us at the applicable phone number below from the parking lot and a team member will confirm your choice of curbside vs exam room appointment.  They will also confirm that you are not experiencing any of the symptoms above for COVID-19 or had known exposure in the last 10 days. The team member will then direct you inside hospital.  While waiting outside we ask that you continue to follow 6ft social distancing guidelines. 

We now have telemedicine available as well for existing patients. To learn more about our telemedicine service click here.

To learn more about COVID-19 and how it may impact your pets click here to visit the CDC website about animals.

Please call or text us with any questions. Dover: (603) 740-1800 | Milton: (603) 652-9661 | Rochester: (603) 335-2120

Thank you for your understanding.