" Staff is doing a great job ensuring concerns are addressed. While it is sometimes not easy to be with your pet during visits I do not feel I have lost communication or not been listened to. Keep up the great work You listened. And provided valued feedback on my pets condition. Explaining things so they are easy to understand. Assessed my awareness of the situation and spoke in terms that you knew I understood "
Listen without judgement to my concerns.
" I trust my pets to these wonderful people. I have had years of being with them and they listen to my concerns and address the problems with compassion and common sense. They remind me of appointments and during these crazy times that is a huge help. They keep tract of vaccinations needed and yearly check ups. All so helpful! Listen without judgement to my concerns. "
Immediate response to my text that I had arrived.
" Great service! Immediate response to my text when I arrived, the woman who came out to collect my cat was very pleasant and the appointment did not take long at all. "
Loving attention to your expertise and care.
" Missed Dr McDermand "Cam" but Dr Berry and the Techs were awesome. They took care of. Osaka's needs and gave him lots o loving...which us what brought me to your organization to begin with. Thank you so much. I even was fortunate enough to park next to helpful folks that gave me a jump start when my car wouldn't start! Loving attention to your expertise and care "
Amazing loving attention added to their expertise and care fo.
" Amazing loving attention added to their expertise and care for my little fur body has always been their strength. Our shitzhu is a rescue so I’ve made it my mission to make the last 7 years as fabulous as his the first seven were horrible...and Broadview "